Most custom Shopify stores take 3–5 weeks from kickoff to launch. That includes design, development, product setup, SEO configuration, and testing. More complex builds with large catalogues or platform migrations can take 6–8 weeks. You'll get a clear timeline before any work starts.

Both. We own a library of base themes and assets, and we also work with premium third-party themes when they provide a strong foundation. From there we customise with custom Liquid code, bespoke sections, and layouts built around your brand and products. Sometimes we build from scratch, sometimes a theme gives us 70% of what's needed and we build the rest on top. It depends on the project — we'll recommend the approach that gets you the best result without wasting your budget.

Yes. We handle full migrations from WooCommerce, WordPress, Squarespace, BigCommerce, and Magento. That includes products, customer data, order history, URL redirects, and SEO preservation. The goal is to move you to Shopify without losing rankings, customers, or data.

Our retainer plans start at $249/month for 2 hours and cover bug fixes, design updates, content changes, new features, app troubleshooting, and performance monitoring. You get a dedicated developer who already knows your store — no re-explaining your setup every time. Overflow hours are billed at $125/hr.

Yes. We build on Shopify Plus for businesses that need advanced features — custom checkout, B2B wholesale portals, multi-currency, and advanced API integrations. We'll advise whether standard Shopify or Shopify Plus is the right fit based on your requirements and sales volume.

For most small to medium eCommerce businesses, the standard Shopify plan works well. If you're just starting out, Basic Shopify is fine. For larger catalogues, higher volume, or advanced reporting, Advanced Shopify or Shopify Plus may be needed. We'll recommend the right plan during the discovery call.

Every store we build includes SEO foundations — title tags, meta descriptions, heading structure, image optimisation, site speed, schema markup, and clean URL structure. For ongoing SEO beyond the initial build — content strategy, link building, keyword targeting — we offer that separately through our SEO packages.

Yes. We integrate with Klaviyo, Mailchimp, Judge.me, Loox, Recharge, Sendle, Australia Post, Xero, MYOB, and more. We recommend apps based on what your business actually needs rather than loading your store with unnecessary tools.

We're based on the Gold Coast, Queensland. We work with Shopify clients across Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide, and regional areas. All work is handled remotely with clear communication throughout.

We offer hourly development ($175/hr, 2 hour minimum), monthly retainers (from $249/month), and custom store builds (from $5,999). Every project is scoped and quoted before work begins. Payment is upfront — no invoicing after the fact.

You work directly with the person building your store. No account managers, no layers, no offshore teams. We handle design, development, and SEO in one team — nothing gets lost between departments. Our retainer clients get a dedicated developer who knows their store, not a rotating roster.